Privacy Policy
Effective September, 2025
Spinjoy (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, spinjoy.com (the “Site”), and use our services, including our retail laundry subscription offerings.
1. Information We Collect
We may collect the following types of information when you interact with our Site or services:
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Personal Information: Name, email address, phone number, billing/shipping address, payment details, and subscription preferences.
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Account Information: Login credentials, subscription history, and customer support interactions.
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Device & Usage Data: IP address, browser type, device identifiers, and activity on our Site (such as pages visited and time spent).
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Location Data: If you access services from a retail partner store or allow location permissions, we may collect location-based information to connect you with nearby services.
2. How We Use Your Information
We use your information to:
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Provide, operate, and manage your laundry subscription services.
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Process transactions and deliver receipts or confirmations.
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Communicate with you regarding your account, promotions, and service updates.
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Personalize your experience and improve our website functionality.
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Ensure security, detect fraud, and comply with applicable laws.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
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Service Providers: Payment processors, IT support, delivery partners, and customer service tools.
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Retail Partners: Big-box stores where you register or use Spinjoy services.
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Legal Obligations: If required by law, regulation, or valid legal request.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
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Enhance user experience and remember preferences.
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Analyze Site traffic and usage patterns.
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Deliver relevant marketing and promotions.
You can manage cookies through your browser settings, but some features may not function properly if disabled.
5. Your Rights & Choices
Depending on your location, you may have rights to:
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Access, correct, or delete your personal data.
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Opt out of marketing communications.
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Restrict or object to certain data processing.
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Request portability of your data.
To exercise these rights, please contact us at marketing@spinjoy.com.
6. Data Security & Retention
We implement administrative, technical, and physical safeguards to protect your information. We retain personal data only as long as necessary for business and legal purposes.
7. Children’s Privacy
Spinjoy does not knowingly collect or solicit information from children under 13. If we learn we have collected such information, we will delete it promptly.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. International Users
If you access Spinjoy from outside the United States, your information may be transferred and stored in the U.S. where privacy laws may differ from your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
By using spinjoy.com, you agree to the terms of this Privacy Policy.
